Shipping Policy
We proudly offer FREE shipping across the United States on all orders.
- Shipping Address: 1599 Berryessa Rd, Apt 257, San José, CA 95133
- Processing Time: 1–2 business days.
- Delivery Time: Estimated between 1–8 business days, depending on your location.
- All items are shipped via trusted carriers (USPS, UPS, or FedEx), insured and with tracking included.
- A tracking number will be provided once your order has been dispatched.
Return & Exchange Policy
We want you to love your emerald jewelry. If for any reason you are not satisfied, you may request a return or exchange under the following conditions:
- Return period: You must contact us within 7 days of delivery.
- Item condition: Products must be unworn, unused, and in original condition and packaging.
- Non-refundable items: Custom or personalized jewelry, or items purchased on final sale, are not eligible for return.
- Return shipping: Buyer is responsible for return shipping costs unless the return is due to an error or defect.
To initiate a return, please contact us at [email protected] with your order number and reason for return.
All returns comply with California law regarding e-commerce and consumer protection.
